Pubs Code Adjudicator

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What we do

πŸ€‘πŸ˜£πŸ™‚ The Pubs Code Adjudicator is responsible for enforcing the statutory Pubs Code. The Pubs Code regulates the relationship between all pub companies owning 500 or more tied pubs in England and Wales and their tied tenants.

πŸ€‘πŸ˜£πŸ™‚ PCA works with the Department for Business, Energy & Industrial Strategy.

πŸ€‘πŸ˜£πŸ™‚ Read more about what we do

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Our management

Pubs Code Adjudicator

Contact PCA

General enquiries

Pubs Code Adjudicator
4th Floor
23 Stephenson Street
Birmingham
England
B2 4BJ
United Kingdom

πŸ€‘πŸ˜£πŸ™‚ Email

πŸ€‘πŸ˜£πŸ™‚ [email protected]

πŸ€‘πŸ˜£πŸ™‚ Contact Form: General enquiries

πŸ€‘πŸ˜£πŸ™‚ Call back service

0800 528 8080

πŸ€‘πŸ˜£πŸ™‚ If you have a query about the Pubs Code or an arbitration referral, you may find the answer in our helpful factsheets: https://englishlegacy.co.uk/www.gov.uk/government/collections/pubs-code-factsheets.

Alternatively, complete our enquiry form, or send us an email. If you would prefer to discuss your enquiry, you can request a call back by telephoning the number above.

Please note: the PCA cannot deal with complaints about pubs. This includes concerns about pub staff or service.

Referrals

πŸ€‘πŸ˜£πŸ™‚ Contact Form: Referrals

πŸ€‘πŸ˜£πŸ™‚ Pubs Code arbitrations are managed by the Chartered Institute of Arbitrators (CIArb) on behalf of the PCA. If you are making a referral from 13 December 2021 you will need to complete the new referral form and send this to the CIArb Dispute Appointment Service (DAS) team. The form can be emailed to [email protected]. Full details, including how to pay the referral fee, can be found on their website.

There is a difference between a general enquiry and a formal referral to the PCA for arbitration. You can only make a referral if you are a tied tenant (or a pub owning business in relation to market rent only disputes), or authorised to act on their behalf.

Make an FOI request

  1. Read about the Freedom of Information (FOI) Act and how to make a request.
  2. Check our previous releases to see if we’ve already answered your question.

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